Bringing you the latest news, events and digital inspiration from the Solnet team

Are you using intelligent web forms?

Business | 16 Aug 2018

Are you using intelligent web forms?

Customers and prospects seek meaningful and efficient interactions with organisations that can address their needs. Are your old-fashioned web-forms standing in the way?

Five ways CEOs can help their organisation respond to digital opportunities

Business | 30 Jul 2018

Five ways CEOs can help their organisation respond to digital opportunities

Today’s CEO has a difficult role. Customer expectations are rapidly evolving, margins are being eroded ...

We know our customers, so why create customer-centric journey maps?

Business | 9 Jul 2018

We know our customers, so why create customer-centric journey maps?

The sooner we gain insight into why things happen a particular way, the sooner we can start to enhance and simplify or add new features to the customer journey.

Getting found online: how do customers search for your offerings?

Business | 17 May 2018

Getting found online: how do customers search for your offerings?

If the pathway to finding information isn’t clear or it takes too long, your customer may give up or head over to a competitor's site.

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