Solnet | 23 May 2017

Approaching their centenary, the Motor Trade Association (MTA) were looking to refresh their web presence, they wanted to create digital channels and user-journeys that both their members and the general public would find valuable and engaging when accessing MTA.org.nz.

Phil Coop | 02 May 2017

Rob Brough has recently joined Solnet as Digital Experience Consultant so we thought we’d ask him a few questions to get to know what makes him tick.

Phil Coop | 05 Apr 2017

Recently, Solnet (in partnership with IDC and others) gathered together 30 CIOs from across government for a one day conference in Wellington - 2017 Government Insights. Here are our five key takeaways and lessons.

Phil Coop | 08 Feb 2017

In the last of our Four Ps of Digital Transformation series, we take a look at the most critical aspect for customer experience - product.

Solnet | 02 Feb 2017

Lotto NZ’'s text service is a SMS based messaging service which integrates within Lotto NZ’'s existing systems, augmenting other communications channels used by the business to drive engagement with customers.

Kris Kincaid | 27 Jan 2017

Recently we spoke with business.govt.nz about their Employment Agreement Builder (EAB) tool. Improving access to government services for New Zealanders is a key digital initiative across the public service,

Solnet | 19 Dec 2016

As the physical and digital channels overlap, those who can master omni-channel will be rewarded with increased loyalty, sales and engagement from consumers.

Phil Coop and Solnet | 11 Jul 2016

The age of the customer will create both challenges and opportunities alike for businesses. Find out why user experience is more important than ever.

Mat Gritt | 16 May 2016

In a world where technology is enabling new products and services daily, it?s difficult to stand out on features alone.

Mat Gritt | 29 Apr 2016

As the largest public service provider in New Zealand, the Government is in the privileged position that every kiwi needs to access their services at some point.