Our approach

Firstly, we work with your teams to understand and map your current business processes. Then, by working through each critical customer journey, we identify which processes are actually adding value, we determine where each process touches underlying systems, and we discover where manual processes can be automated to reduce friction.

Business benefits

Digitising your business processes helps you deliver digital experiences that offer true customer-centricity to improve customer acquisition, retention and engagement. Using automation, we can help you improve customer satisfaction whilst reducing operational costs. 

Our business process automation expertise

Business analysis
Our business analysts can review your current business processes, help articulate your future process requirements and develop business cases for complex projects.

Business process automation
By automating your business processes, we can help you improve customer satisfaction whilst reducing operational costs.

Business process rapid prototyping
Our rapid prototyping platform lets you quickly interact with digital experiences based on your business rules and processes.

Business rules engines
Our specialist teams are experts at integrating business rules platforms to work with legacy systems and new technology.

Business process mapping
We analyse and document business rules across transactional journeys for complex organisations.

Process digitisation
We help you digitise your business processes and connect legacy technologies with innovative digital experiences.

You're in good company

We're helping leading New Zealand organisations design and deliver their digital futures.

BNZ
Fonterra
Inland Revenue
Kiwirail
Ministry of Business, Innovation and Employment