About Facteon

Facteon is an international manufacturing technology business that designs and builds, innovative, world-class, production equipment. Established in New Zealand in 1981 as the internal engineering division of Fisher & Paykel, Facteon is now part of a global group of companies that include Haier, GE Appliances, Candy-Hoover, and Fisher & Paykel.

Cloud analytics platform

The challenge

Facteon had embarked on an initiative to transform its outdated IT infrastructure. This work was part of a broader transformation programme to modernise most of Facteon’s business-critical systems, including ERP, CRM, Project management, and others. The programme aimed to enable the digitisation and improvement of operational efficiency across the whole business.

As part of its capability improvement, Facteon was looking to move from an ageing on-premises IT platform to a modern cloud analytics platform offering more flexibility and the ability to respond faster to business needs.

Choosing the optimal way forward can be very challenging with numerous products and options available. Facteon engaged Solnet to provide guidance in the selection of the platform, as well as initial designs, and the delivery roadmap. Solnet’s expertise would help inform the business case, implementation planning, and vendor selection.

This has been the second time that Facteon engaged Solnet to help solve complex business problems.

We were delighted to have an expert from Solnet listening to what we actually needed and providing us with possible suitable options, all considering the intricacy of our complex business offerings.

I would not hesitate to contact Solnet’s team again anytime I need expert help across complex analytics and systems integration challenges.

Reinaldo Silva, Head of Operational Excellence Facteon

What we set out to do 

Solnet worked with Facteon’s Digital & BI team to identify high-level requirements and develop a technical architecture for the organisation’s cloud analytics platform. As part of this process, Solnet identified the key decision factors, and, where enough information was available, provided recommendations on how to proceed. We identified issues, pain points, and opportunities, to help safeguard the future implementation of Facteon’s new analytics platform.

Requirements for analytics platform

Outcomes for Facteon

The outcome

Using Solnet’s ‘accelerators’ (an established framework and tools), Solnet quickly identified the platform requirements, and then assessed and shortlisted options. Significant operational system changes, such as a parallel migration to a new ERP, required special attention in the delivery of the cloud analytics platform (to avoid incurring unnecessary technical and data debt). Without careful consideration, it was probable that issues could otherwise inhibit the productivity of the Digital & BI team, regardless of the solution chosen.

Facteon valued the flexibility Solnet demonstrated throughout the process, and the outcomes delivered. In engaging a strategic advisor early in the process of defining and selecting the platform, Facteon’s leadership is confident in their chosen path.

You're in good company

We're helping leading New Zealand organisations design and deliver their digital futures.

Dental Council
Inland Revenue
Ministry of Business, Innovation and Employment